Employees are the assets of an organization. They work for a particular job, sell their skills and get salary as a return.
Conflicts can arise between an employer and an employee on certain issues that need to be resolved within a specified time period so as not to keep the task withholding for a longer period of time. Employers and employees need tohave certain skills while coming up for a negotiation so that can get the best out of the decision that takes place between the two parties.
Following are the negotiation skills required by the employees and employers to avoid workplace conflicts:
1. Importance of the person: For an employer it is important to analyze the importance of the employee. The worth and the benefit he is giving to the organization need to be identified so that the employer knows how much he has to compensate the other person.
2. Identify the gains and the losses of negotiation: The negotiation always has some gains and losses for both the sides. You need to analyze how much you loose from the decision made would and would that be beneficial for the organization or not. Employee has to take into consideration that while negotiating he should analyze the losses made to him and would he be able to recuperate them.
3. Plan the important features of the issue on which the negotiation is to be done: Always come prepared before handling the issue. In job formal procedure takes place in which the employee has to give a formal application in which he has to clearly state the issue he is confronting with and then comes in negotiation with the manager. So the employer needs to jot down the key features of the issue on which discussion will take place and the outcomes of each issue.
4. Have a view from other sides perspective as well: Always put yourself in others boot and try to identify the other side’s problems as well. Be empathetic and analyze the need of others and be honest in taking the decision. It would also help you know what are the points on which the other party wants to negotiate and make counter arguments.
5. Back up your issue with strong arguments: Employer or the employee needs to have strong arguments to back up their issue. This would help you to make other party believe that our points are more valid then theirs and hence can easily make the party accept your decision.
6. Accept the points of the other party that has minimum effect on your stance: In the initial stage, accept the points of the employer or the employee that has negligible effects on your part. In this way you can make the party feel that you realize their issues and want to work for their betterment and at the same time can maximize your decision output.
7. Strong enough to handle emotions: Be strong to handle the emotions of the other side.
If you are an employee, it is most important for you to not become a part of workplace politics. Here are some great tips on how to avoid workplace politics.